Max Masure They/Them
Public Speaker, Community-centered Service Designer, DEI Consultant, Leadership coach, Author of “You (Don’t) Suck
Fields of expertise:
They published a non-fiction book in 2022 where they share about their life as a trans person and their process of overcoming imposter syndrome: “You (Don’t) Suck: a workbook to overcome imposter syndrome”
In the past 15 years, they worked as a UX Designer/Researcher with healthcare companies like Johnson & Johnson, FOLX Health, Monument, Octave, and Talkspace. They also worked with various industries like retail, finance, and civic tech with Nike, Goldman Sachs, Credit Suisse, Robinhood Blue Ridge Labs, Higher Ground, and the New Jersey Office of Innovation. Their work shifted when they started to live authentically as part of the LGBTQ community. They now incorporate Justice, Equity, Diversity, and Inclusion in their design and research work.
As part of their Justice, Diversity, Equity, and Inclusion work, they co-founded Argo Collective, a DEI training company, and the Service Design Network Organization’s Diversity, Equity, and Inclusion Advisory Board.
They believe in equity, community-centered design, and the liberation of underrepresented communities. They regularly speak on trans inclusion, imposter syndrome, ethics, and transformative culture.
