Practical Empathy: Sustainable, Common-sense Strategies for Creating a Workplace of Care and Understanding

Training overview

How can organisations embed empathy at every level from the boardroom to the break room?  As the need for respectful, supportive workplaces grows, empathy is no longer a ‘nice to have’ it’s a critical leadership and communication skill that directly impacts retention, innovation, and employee wellbeing. Through storytelling, accessible research, and hands-on reflection, Shola introduces a practical approach to empathy that avoids burnout, fosters connection, and works across virtual, hybrid and in-person teams. With a focus on curiosity, courage and being a catalyst, this session equips every audience member with the awareness and confidence to make empathy a daily practice.

This interactive keynote is ideal for senior leaders, people managers, and whole-company events where teams are:

• Looking for tangible ways to embed empathy into their communication and leadership practices
• Navigating the challenges of hybrid or remote working while maintaining connection and care
• Committed to supporting staff wellbeing while driving performance and innovation