Bernadette Smith They/Them

Diversity, Equity, Inclusion Speaker, Bestselling Author, Inclusive 360

Fields of expertise:

Conversations can feel more complicated these days. People want to connect and get it right, but when something lands the wrong way, even well-meaning professionals can freeze, overthink, or avoid the moment altogether.

That is where Bernadette Smith comes in. As the Founder and CEO of Equality Institute and the award-winning author of four books, including the bestseller Inclusive 360: Proven Solutions for an Equitable Organization, Bernadette helps teams move past discomfort and respond with more confidence, clarity, and care.

Using her ARC Method® — Ask, Respect, Connect — Bernadette gives audiences a practical, in-the-moment framework for navigating hard conversations without shutting down or walking on eggshells. Her approach is simple, usable, and grounded in real life, helping people build trust and handle tension in a way that feels human.

Bernadette’s sessions are high-energy, practical, and genuinely engaging, leaving participants with tools they can use right away. Her insights have been featured by The New York Times, Forbes, The Washington Post, and Fast Company, and she has appeared on the Today Show, BBC, NPR, and CNN.

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